Diamond Era

At Diamond Era, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Introduction

Diamond Era is a premium jewellery brand dedicated to offering timeless designs crafted with quality and integrity. Protecting your personal information is an essential part of our commitment to excellence and transparency.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Billing and shipping address

b. Payment Information

Payment details processed securely through trusted third-party payment gateways
(Note: Diamond Era does not store your card or banking details.)

c. Technical & Usage Information

IP address

Browser type and device information

Pages visited and browsing behaviour

d. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse website traffic, and personalize content.

3. How We Use Your Information

Your information is used to:

Process and fulfill orders

Provide customer support and respond to inquiries

Improve our website, products, and services

Send order updates, promotional offers, and marketing communications (with your consent)

Prevent fraud and ensure secure transactions.

4. Sharing and Disclosure of Information

We may share your information only with:

Payment service providers

Shipping and logistics partners

Marketing and analytics service providers

Legal or regulatory authorities when required by law

All third parties are obligated to protect your information and use it only for authorized purposes.

5. Data Security

Diamond Era implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, loss, or alteration. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies Policy

Cookies help us understand your preferences and improve your experience. You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or updates to your data
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

9. Children’s Privacy

Diamond Era does not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

Diamond Era reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Diamond Era

Email: support@diamondera.com

Phone: +91-0123456789

This Privacy Policy is designed to reflect Diamond Era’s commitment to transparency, trust, and customer satisfaction.