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Frequently Asked

Everything You Need To Know

Your jewellery questions, answered. Connect with our expert for everything you need to know.

Curious about what material is used in the making of your favourite piece? Get clarity from our jewellery expert.

At Diamond Era, customization is our signature. Whether it’s a unique design, special gemstone, or personalized engraving, we create jewellery that reflects your individuality.

Yes. Diamond Era uses high-quality metals and finishes that are hypoallergenic and skin-safe. However, individual sensitivities may vary, so we recommend contacting our jewellery experts for material-specific details.

Standard jewellery orders are shipped within 5–7 business days after order confirmation. Delivery timelines may vary based on location and product availability. Custom-made jewellery may take longer.

Support Guide

Quick Help For Your Jewellery

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Order Tracking

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Return Policy

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Payment Options

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